Frequently Asked Questions

Answers to the most common questions about your stay with LIVORA LIVING. 33 questions in 7 categories.

Booking & Reservation

Payment & Prices

Check-in & Check-out

Amenities & Service

Cancellation & Changes

Pets & Rules

Getting There & Location

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Frequently Asked Questions

Booking & Reservation

How can I book an apartment?

Is there a minimum stay?

Can I book for someone else?

Do you offer discounts for longer stays?

When will I receive my booking confirmation?

Payment & Prices

Which payment methods are accepted?

Do I need to pay a deposit?

When is the amount charged?

Are the prices inclusive of all utilities?

Will I receive an invoice?

Check-in & Check-out

How does check-in work?

What are the check-in and check-out times?

What if I arrive late?

Is there luggage storage?

Amenities & Service

Is the WiFi fast enough for home office and video calls?

Are bed linens and towels included?

Is there parking?

Do the apartments have a fully equipped kitchen?

Is there a washing machine or dryer?

Is the apartment cleaned during my stay?

Cancellation & Changes

What are the cancellation terms?

How much will I get back when I cancel (50%, 100%)?

Can I change my booking?

What happens in case of force majeure?

How do I get a refund?

Pets & Rules

Are pets allowed in the apartments?

Are parties allowed at the property?

Are the apartments accessible?

Can I make special requests?

Getting There & Location

Where are the apartments?

How do I reach the apartment by public transport?

Is there secure bicycle storage?

Are there shopping facilities nearby?

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